Occupational stress and engagement in primary health care workers

Rev Bras Enferm. 2019 Oct 21;72(6):1580-1587. doi: 10.1590/0034-7167-2018-0681. eCollection 2019.
[Article in English, Portuguese]

Abstract

Objective: To evaluate levels of occupational stress and work engagement among primary health care workers.

Method: A descriptive, correlational and transversal study was carried out in a small municipality in the countryside of São Paulo, with a non-probabilistic sample of convenience, with 85 workers. Three self-applied instruments were used: one developed by researchers, containing sociodemographic variables; Work Stress Scale (WSS) and Utrech Work Engagement Scale (UWES).

Results: Prevalence of women (72.6%), 40 years old or more (45.9%), 4 years and 4 months of mean working time in primary care. Thirty-one workers (36.5%) presented significant stress (scores ≥2.5). Work engagement showed a mean of 4.1 (±1.2) to 4.4 (±1.4), classified as high in all dimensions. Occupational stress and work engagement correlated negatively.

Conclusion: Workers presented high levels of work engagement; more than one-third had significant occupational stress. Workers with high levels of occupational stress tend to have lower work engagement.

MeSH terms

  • Adult
  • Brazil
  • Female
  • Health Personnel / psychology*
  • Health Personnel / statistics & numerical data
  • Humans
  • Job Satisfaction*
  • Male
  • Middle Aged
  • Occupational Stress / etiology
  • Occupational Stress / psychology*
  • Primary Health Care / methods
  • Primary Health Care / standards
  • Psychometrics / instrumentation
  • Psychometrics / methods
  • Quality of Health Care / standards
  • Surveys and Questionnaires
  • Work Engagement*
  • Workplace / psychology
  • Workplace / standards