Information systems project success surveys - Insights from the last 30 years

Elsa Loureiro; Bruna Gomes; João Varajão; Cândida Silva

doi:10.1016/j.heliyon.2024.e40619

Information systems project success surveys - Insights from the last 30 years

Heliyon. 2024 Nov 22;10(23):e40619. doi: 10.1016/j.heliyon.2024.e40619. eCollection 2024 Dec 15.

Authors

Elsa Loureiro¹, Bruna Gomes¹, João Varajão², Cândida Silva³

Affiliations

¹ MIEGSI, University of Minho, Campus de Azurém, Guimarães, Portugal.
² Centro ALGORITMI/LASI, University of Minho, Campus de Azurém, Guimarães, Portugal.
³ Centro ALGORITMI/LASI, CITUR, ESHT, Polytechnic Institute of Porto, Vila do Conde, Portugal.

Abstract

Information Systems (IS) projects have a long history of negative reputation regarding their success. However, studies that report the success of IS projects are generally focused on software development (which is only one of the many types of IS projects). Furthermore, practically no research compares the success achieved in the different types of IS projects and projects from other areas. Aiming to contribute to filling this gap, this paper presents a critical review of surveys that report the success of IS projects and gives essential recommendations for further studies.

Keywords: Comparative study; Information systems; Information technology; Literature review; Projects; Success; Surveys.

Publication types

Review